MESH Real-Time Experience Tracking features in the Harvard Business Review
MESH’s Real-time Experience Tracking (RET) approach features in the September issue of the Harvard Business Review, courtesy of our partners at Cranfield School of Management. Read the full article here and join the discussion. MESH also features this month on the HBR blog with a healthy discussion generated over the use of RET in customer journey research.
We’re very proud to be recognised in such an esteemed publication and delighted to see the interest generated by the blog and hope the article creates a stir.